Projects OVERVIEW
FRONT OFFICE EXPERIENCE
ServiceNow’s Front Office Experience for Financial Services is an AI-powered engagement layer that helps banks and insurers deliver seamless, real-time service across all customer touchpoints. Customer Service Representatives get intuitive tools for onboarding, account management, and case resolution, combining actionable insights, guided workflows, and multi-channel support to build trusted relationships and resolve requests faster.
Sales Navigator
Sales Navigator is LinkedIn's advanced sales tool that enables an autonomous approach, allowing sales professionals to hire it with a Seller Agent to work 24/7, finding and connecting with the right prospects through personalized recommendations and real-time insights.
Campaign Manager
LinkedIn's Campaign Manager drives growth by connecting marketing and sales through improved measurement and AI-driven recommendations. This tool allows marketers to easily create effective plans and engage the right audiences, delivering impactful results.
Design Systems
LinkedIn’s 2020 brand refresh, codenamed ‘Mercado’ in Barcelona, embodied the essence of community, color, and culture. The design team delved into the brand’s significance for our members, redefining the essential jobs to be done and shaping the overall user experience.